Organisation Administration Functionality
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Managing Accounts
Overview
This section covers how Org Admin users can view and edit existing accounts.
Instructions
Log on to the Omni Intelligence website.
Navigate to Manage - > Accounts

- A list of users in your organization will be presented.

In this screen capture, only the one user is shown. A breakdown of each of the descriptive data fields that can be found on a typical user is shown below.
| FIELD | Value |
|---|---|
| Username | training@advatel |
| Email Address | training@advatel |
| User Role | Admin |
| Analytics Sessions | logged on zero (0) times out of a max of two (2) logons |
| System Account | No |
| Limited Account | No |
Menu Options
Edit: will let you view and Edit the user details
Details: will show you the user details (but not edit)
Close Oldest / Newest / All Session(s): This can be used when troubleshooting or if the user has logged on and cannot remember where or wants to log off. Another use might be removing a logged in session so someone else can use the license.
Creating new accounts
To find out how to create a new account, click here.
Licensing
Please contact Advatel to order new licenses. For more information, click here.
FAQs
Other details and FAQs are found here.